Returns & Exchanges

At Teletone Audio, we want you to be completely satisfied with your purchase. If your hardware or audio accessories do not meet your expectations, you can return them within 30 days of delivery for a full refund.

1

Initiate Your Request

Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

2

Pack Your Items

Carefully place the product in its original packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.

3

Ship to Teletone

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our technicians inspect the returned hardware, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing